Stay secure with Rapid.lk

At Rapid.lk, we are fully committed to ensuring that your experience on our platform is as safe as possible.

Basic safety guidelines

To ensure safe transactions on Rapid.lk, meet sellers in person and inspect items carefully before making any payments. Trade items and payments simultaneously—buyers should confirm they’ve received the item before paying, and sellers should verify payment before dispatching. Use good judgment; avoid offers that seem too good to be true, like extremely low prices or promises of easy money. For added security, opt for Rapid.lk Safe Buy, where your payment is held until you verify receipt of the item. Always keep financial information private, including account details and online payment info. If seeking employment, research the role and company first, and protect your personal information until meeting the employer in person, avoiding interviews in isolated locations.

Frauds and scams to keep an eye on

Delivery services are no longer offered on Rapid.lk, so please avoid any payments for these services and report misleading claims. Additionally, be cautious of false information requests—Rapid.lk will never ask for personal details via email. If you receive such an email, do not click any links; instead, report it and delete it immediately to protect your information.

Safety precautions offered by Rapid.lk

To ensure your safety and privacy, Rapid.lk offers several protective features for ad postings. We mask email addresses to prevent spam and provide an option to keep your phone number private, allowing buyers to contact you through chat instead. Our platform is continuously updated to detect and reduce suspicious or inappropriate behavior, with repeat offenders permanently banned to maintain a secure marketplace for all users.

Submitting a safety-related report

To protect our community from fraud, we encourage users to report any suspicious activity immediately. If you believe you’ve been deceived, contact both us and your local law enforcement agency without delay. While we prioritize user privacy and do not disclose personal information publicly, we are committed to safety and will cooperate with law enforcement as needed to address fraudulent or criminal activities.